Rules and Regulations

CONDITIONS FOR CHECK IN/CHECKOUT: Check-in time: 2 PM and Check-out time: 11 AM. Guests shall carry valid Government ID and Address Proof (Passport, Driving License or Aadhaar Card). For Non Indian Nationals Guests, each member of the group shall carry their passport containing a valid Indian visa including a photocopy of the picture page and visa page. If the passport is damaged or tampered and/ or you are not allowed to travel by the Airline Authorities, in such a case, bookings made shall be cancelled.

CANCELLATION POLICY: Once a booking is confirmed with an advance payment, it is non-refundable. Changes to booking dates are also not permitted.

SECURITY DEPOSIT: A refundable deposit is to be paid before check-in. Amount may be retained for any unpaid payments related to extra guests, utilization of chargeable amenities such as pool heating, late checkout (without prior approval), any damages in or to the _______________ (“Villa”), any food related expenses etc.

COVENANT FOR CARE OF THE PROPERTY: No damage shall be caused by the undersigned guest and/ or the persons accompanying the undersigned guest whose stay has been pre-disclosed to and pre-agreed by EightHeaven  including any visitors who has/have been approved to enter and stay at the Villa by EightHeaven  (collectively, “Guests”; singularly, a “Guest”), to the Villa and/or the rooms therein and/or the fittings, fixtures, furniture, articles or any other things provided in or around the Villa. The undersigned Guest shall be liable to pay for any damage whatsoever caused due to any act or omission of or attributable to any of the Guests.

UNDERTAKING TO USE THE PREMISES: The Guests shall adhere to the house rules of the Villa.

NUMBER OF RESIDING GUESTS:Number of Guests accommodated in the Villa shall not exceed the number as agreed at the time of booking.

OUTSIDERS/ VISITORS:Non-Guests are not allowed to enter or stay at the Villa. In case a Guest wishes to invite non-Guests to visit the Villa, they shall take prior written consent from Eightheaven and the same shall be subject to such additional fees and terms and conditions as may be decided by Eightheaven .

FLAMMABLE ITEMS: The Guests shall ensure that inflammable, explosive items or any other item which may be illegal to own, possess, distribute, consume and/ or be injurious to the health are not carried to or stored in the Villa.

LOST, STOLEN OR ABANDONED ARTICLES:Eightheaven villa , the owner of the Villa or the staff depolyed at the Villa shall not be held responsible for the safety/ loss or theft/ damage of any article of the Guests from the Villa.

LIABILITY: Eightheaven, the owner of the Villa or the staff deployed at the Villa shall not be responsible for the liability arising out of any claims, expenses, financial or property loss or damage, arising from any injury, accident, death, delay, alteration or inconvenience, by whatever cause including airline scheduling, default, strike, terrorism, war, hostility, civil disturbance, power outage, animal and/ or pest attack, quarantine, epidemic, pandemic or resulting directly or indirectly from act of God. We clarify that we take no liability or responsibility for injury, accident or death involving swimming pool, falling coconut or for any other accidents, injury in the Villa or in its surrounding area

SWIMMING POOL RULES :

The Villa  provides a private or common swimming pool. The use of the swimming pool shall be subject to the terms and conditions of StayVista mentioned herein below:

  1. Proper swimming costumes shall be used by all Guests
  2. Eatables and drinks shall not be permitted in and around the swimming pool
  3. Children under the age of 12 shall enter the swimming pool strictly under the supervision of adults. 4. Running, horseplay and diving within the swimming pool area are prohibited.
  4. Pool usage timings are 10 AM to 8 PM. Guests should respect pool timings.

Eightheaven villa shall not provide a lifeguard. Eightheaven , the owner of the Villa or the staff deployed at the Villa shall not be held responsible in case of any injury, disability, death or any other harm is caused by usage of the swimming pool or otherwise.

Pool rules and conditions may vary from time to time.

ELECTRICITY:There can be intermittent power cuts, load shedding in the area of the Villa. Guests are requested to cooperate with us. No refund will be provided to the Guests in case of power cuts by the Government and/ or the power supply company; Though villa has generator facility for 24 hours.

INSECTS AND OTHER ANIMALS: The Villa is amidst nature. Although pest control services are conducted regularly, some insects and even other animals may find access to the Villa. Guests are requested to keep doors and windows shut and take cautionary measures necessary for their personal protection.

CAUTION DURING MONSOONS:Due to continuous rains, the terrain around the Villa can develop moss which could prove to be slippery. Outdoor furniture and a few other areas of the Villa may be covered or not be accessible to Guests in the rainy season. Guests are requested to co-operate in such cases with us.

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